Can HR Drive ESG in Banks? Unveiling the Role of Green HRM in Shaping Sustainable Development

Introduction
The increasing importance of Environmental, Social, and Governance (ESG) criteria in business operations reflects global shifts toward sustainability, responsible business practices, and long-term stakeholder value creation. India’s banking sector is at a pivotal moment in its journey toward sustainable development. Within this broader framework, Human Resources (HR) plays a critical role in fostering a culture of sustainability, inclusivity, and ethical governance. ESG integration in HR practices is no longer just a corporate buzzword but a necessary pathway for Indian banks to ensure they align with national and global sustainability objectives.
The Rise of ESG in India’s Banking Sector
The banking sector, traditionally known for its financial services, is increasingly being scrutinized for its environmental footprint, social responsibility, and governance practices. As of 2023, India’s banking sector is undergoing significant transformations, prompted by both regulatory frameworks and the growing demand for sustainable financial practices. According to a report by India Ratings and Research (2023), over 80% of India’s large banks have incorporated ESG strategies into their operations.
The Reserve Bank of India (RBI) and the Securities and Exchange Board of India (SEBI) have been crucial in pushing for ESG disclosures and performance tracking. For instance, in 2021, SEBI mandated that the top 1000 listed companies in India must disclose their ESG practices under a standardized format. As a result, financial institutions are now actively incorporating ESG principles into their operations to meet these regulatory requirements and maintain their competitiveness in a rapidly evolving market.
ESG Integration in Human Resources
Environmental Integration: Green HRM
Green Human Resource Management (GHRM) refers to the application of environmental sustainability in HR practices. Indian banks are adopting GHRM practices to reduce their carbon footprint and promote eco-friendly initiatives. Banks are taking initiatives to cover maximum buildings certified by Indian Green Building Council. For instance Union Bank of India’s Staff training centre (Union Bank Knowledge Centre Bengaluru) spread across 36.52 acres has been certified as Green Building by IGBC in Oct 2024. The training college integrates energy-efficient designs and eco-friendly materials, significantly reducing its environmental impact. A key element of such projects is the role of HR in driving sustainability culture among employees.
Key Practices:
- Recruitment and Training: Recruiting employees who align with sustainability goals and providing training to integrate environmental consciousness within the workplace.
- Green Incentives: Offering incentives for employees who adopt green practices, such as reduced energy consumption, paperless communication, and sustainable commuting methods.
Many Banks are also launching its Green Banking program, which was embedded into the recruitment process. New employees were briefed on the bank’s sustainability goals and were offered opportunities for additional training on climate change and green practices. This approach enhanced employee engagement and instilled a sense of responsibility toward environmental sustainability.
Social Integration: Employee Welfare and Corporate Social Responsibility (CSR)
Social sustainability in HR focuses on promoting fair labour practices, diversity, equity, and employee well-being. It also includes Corporate Social Responsibility (CSR) initiatives where banks integrate community-focused programs into their operations.
According to a report from KPMG India (2023), more than 70% of Indian banks now incorporate social sustainability goals in their HR strategies. These include gender equality, diversity initiatives, employee health and wellness programs, and engagement in local community development projects.
Employee Welfare:
- Health and Wellness Programs: Given the high levels of stress in the banking sector, leading banks like Union Bank of India (UBI) have implemented wellness programs named S.W.A.R (Supporting Wellness and Resilience that focus on mental health, stress management, and work-life balance for employees .
- Diversity and Inclusion: Diversity has become a priority for HR departments in India’s banks. All Banks are taking initiatives to increase the representation of women in leadership roles by 2025 and has an ongoing policy to promote women in leadership positions.
CSR Initiatives:
Banks can encourage employee participation in community outreach and development programs. For instance, they can establish educational initiatives for underprivileged children or support rural development projects in areas such as clean water access, Education and Healthcare.HR policies can support such initiatives by providing paid time off to employees volunteering in these efforts, thereby ensuring that CSR is deeply embedded in employee engagement frameworks.
Governance Integration: Ethical Practices and Transparency
Governance in HR involves fostering ethical leadership, transparency, accountability, and anti-corruption measures. Indian banks are focusing on ethical practices in recruitment, performance evaluation, and leadership development.
Ethical Leadership and Accountability:
Banks can adopt comprehensive governance frameworks to promote ethical leadership at all management levels. HR policies should emphasize accountability, ethical decision-making, and avoidance of conflicts of interest. Senior leaders can be regularly evaluated based on their adherence to ESG principles and governance ethics.
Training on Governance:
Banks can introduce mandatory leadership development programs that focus on ESG governance, risk management, and ethical decision-making. These programs can align managerial behaviour with the bank’s vision for ethical business conduct and long-term stakeholder value.
The Role of ESG in Shaping HR Policies
In recent years, there has been a growing recognition of the role HR plays in driving ESG initiatives. According to PwC India’s ESG report (2023), 85% of Indian banks reported that HR departments were involved in the creation and execution of ESG strategies. Banks are increasingly viewing HR not just as a support function but as a critical enabler of ESG integration.
Aligning ESG with HR Strategies:
- Performance Appraisals: Banks can include ESG metrics in employee performance evaluations. Employees may be assessed not only on financial performance but also on contributions to sustainability, customer satisfaction, and ethical behaviour.
- ESG Metrics for Rewards: A performance-based reward system aligned with ESG achievements can be implemented. Employees contributing to environmental or social goals can be rewarded through recognition programs, promotions, or financial incentives.
Long-Term Impact of ESG Integration in HR:
- Increased Employee Engagement: According to a report by McKinsey & Company (2023), ESG-focused HR policies result in higher employee satisfaction, retention rates, and increased productivity. Employees who believe their organizations are committed to ethical and sustainable practices are more likely to stay and contribute to the bank’s success.
- Attraction of Talent: ESG integration also plays a significant role in attracting top talent. Young professionals, particularly millennials and Gen Z, are increasingly prioritizing work environments that align with their values, including sustainability and ethical governance.
Challenges and the Road Ahead
While ESG integration is crucial for India’s banking sector, it is not without challenges. Banks face issues related to inconsistent ESG reporting standards, lack of comprehensive data on social impact, and the need for upskilling HR professionals to manage ESG initiatives effectively.
However, the future of ESG in HR within Indian banks appears promising. As regulations evolve and global demand for sustainable business practices rises, the banking sector will likely continue to push for more innovative and holistic integration of ESG principles.
Conclusion
The integration of ESG principles into Human Resources within Indian banks is reshaping the industry’s approach to sustainability, governance, and employee engagement. Banks are not only focusing on their environmental footprint but also enhancing social equity and ethical governance. As India’s financial sector continues to evolve, HR will play an essential role in driving these changes, ensuring that banks remain competitive, responsible, and aligned with both national and global sustainability objectives.
Authored By:
M. Lavanya
Senior Manager (Faculty)
Union Bank of India
Leadership Academy
Union Bank Knowledge Centre, Bengaluru
