Why Digital Enablement, Not Training, Is the Answer to India’s Mis-Selling Crisis
IRDAI’s latest data shows Unfair Business Practices complaints increased 14% year-on-year in FY 2024-25, now representing over 22% of all
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KPMG 2026 Banking Technology Survey Highlights AI, Cybersecurity and Digital Trends
KPMG’s 2026 Banking Technology Survey identifies major strategic priorities for banks amid rapid technological change and evolving risk landscapes. According
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Parliament Clears Tax Bill, UPI to Remain Free for Users
Parliament has cleared the Taxation and Other Laws (Amendment) Bill, 2026, which includes changes to the legal framework governing digital
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IDFC FIRST Bank Elevates Pankaj Singh as CHRO
IDFC FIRST Bank has elevated Pankaj Singh as its Chief Human Resources Officer (CHRO), effective April 27, 2026, reinforcing the
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Press Releases for July 2026
Build Credit, Earn Cashback: Paisabazaar and SBM Bank India Launch Paisa+Secured Credit Card Paisabazaar, India’s leading financial marketplace, and SBM
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IBA Bangalore and BFSI Sector Skill Council, Mumbai Launch an Industry Integrated 2-Year PGDM & AEPGP (in BFSI & FinTech)
In a significant step towards strengthening industry-academia collaboration and enhancing employability in the financial services sector in India, IBA Bangalore
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AI Adoption Sparks New Hiring Demand Across India’s BFSI Industry
India’s Banking, Financial Services and Insurance (BFSI) sector is witnessing a rise in hiring as organizations embrace artificial intelligence and
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Mid‑Tier BFSI Firms Lag in Cybersecurity Investment
A recent report has highlighted that mid‑tier entities within India’s BFSI (banking, financial services and insurance) sector are under‑investing in
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Strategising Employee Training for Customer Service Excellence in BFSI – A Perspective
Abstract Employee training for customer service excellence is crucial in the BFSI sector, where trust, efficiency, and personalized care define
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Bridging Skill Gaps in Banking: The Role of Structured Learning in a Transforming BFSI Sector
Introduction The banking and financial services sector is undergoing rapid transformation driven by digitalisation, regulatory evolution, risk complexities, and changing
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