CSB Bank has recently said that it is expanding its footprint across India with an objective of 30% yearly rise in its branch network.
The bank said that it will enhance customer experience with innovative digital banking solutions. It is also working on expanding its products suite, services, and digital banking platform, with investments in technology aimed at improving customer experiences and offering them a wider range of products tailored to their financial needs. The lender recently developed an application – CSB Wink – allowing customers to open accounts instantly in a remote manner.
Narendra Dixit, Retail Head, CSB Bank, remarked, “We are increasing our pan-India distribution, which will complement our significant distribution strength in Kerala and South and help us in offering seamless services across the country to our valued customers.”
“We are leveraging that to build a strong agri and financial inclusion model in these markets. Also, in order to enhance our existing retail and franchise offerings, we have created digital on-boarding facilities, via CSB Wink that offers digital account opening, e-wallet facilities, online FD services, virtual debit cards and will aid in higher deposit centers to provide an evenly distributed footprint”, he further added.
According to the bank, this expansion will also facilitate NRI and corporate banking in an efficient manner.