No need to visit bank for confirming KYC, says Das

The Reserve Bank said banks should not ask for verifications/updates at the branch level in case a customer has done e-KYC or those who have completed the KYC (know-your-customer) process on C-KYC portal.

Bank customers who’ve completed their KYC verifications online can do the annual updates as well as changes if any in their personal details online.

A bank should not be demanding from a customer to walk into the branch for verification/updates. There is no such rule from the Reserve Bank on this, governor Shaktikanta Das told.

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