The Unique Identification Authority of India has withdrawn electronic know-your-customer facilities for multiple Indian banks and authentication agencies for failing to meet targets on enrolment and updating citizen information for its Aadhaar biometric database.
The authority suspended electronic customer verification services for 13 banks and Aadhaar authentication agencies (AUA) after it found them performing dismally on their targets, according to three people aware of the development.
UIDAI has since restored the facility for ICICI Bank, IndusInd Bank, RBL Bank and IDBI Bank after they assured the authority that they would undertake corrective measures and meet their targets, these people said, declining to be identified.
For banks, the suspension affected several financial services they offer linked to the authentication facility. Overall, 30-35 million Aadhaar enrolment and updating services are undertaken every day at banks and authentication agencies.