Comviva Announces Foray into Banking CVM with Machine Learning & AI platform

  • Inks partnership with Number Theory to bolster its CVM solution with Enterprise scale machine learning  & AI capabilities    
  • Combined synergy of the two entities to help banks grow value from their retail customer base  

Comviva, the global leader in providing mobility solutions, today announced its foray into banking customer value management (CVM) by entering into a new partnership with Number Theory, an Artificial Intelligence and Enterprise Data Management firm. The partnership allows Comviva to enhance its MobiLytixTM Real Time marketing solution with new machine learning and AI capabilities built on Number Theory’s AI @ Scale Platform.

The partnership aims to combine Comviva’s big-data enabled, multi-channel, customer value management (CVM) platform with Number Theory’s machine learning & AI capabilities, empowering banks to grow value from their customers through continuous, intelligent and engaging interactions. The combination of real time insights and machine learning algorithms will open many new use cases that will help in furthering the innovation agenda of banks, facilitating the delivery of responsive, personalized and insight driven experiences.

Banks will get access to real time insights, but also the capability to use that information for personalizing their services based on the customer’s unique persona and behavioral and transactional attributes.  MobiLytixTM Real Time Marketing coupled AI @ Scale Platform will give banks a deeper and more holistic understanding of their customers to satisfy their constantly evolving needs.

Speaking on the occasion Amit Sanyal, VP & Executive Head, Consumer Value Solutions, Comviva said, “In today’s digital economy, banks have to anticipate customer needs and engage proactively with them to deliver products and services that meet those needs. We are very happy to say that our enhanced MobiLytixTM Real Time Marketing platform will help banks to transform into always connected, always engaged entities and in the process grow customer engagement, satisfaction and revenues.”

Speaking on the occasion Rajan Nagina, CEO, Number Theory said, “Banks have a huge reservoir of data, which can help them to grow value from their customers. Comviva’s deep expertise in CVM combined with our AI and Machine learning capabilities will enable banks to understand each customer uniquely and design contextual and personalized engagement leading to deeper customer engagement and increase in revenue.”

About Comviva Technologies Limited

Comviva is the global leader of mobility solutions catering to The Business of Tomorrows. The company is a subsidiary of Tech Mahindra and a part of the $20.7 billion Mahindra Group. Its extensive portfolio of solutions spans digital financial services, customer value management, messaging and broadband solution and digital lifestyle services and managed VAS services. It enables service providers to enhance customer experience, rationalize costs and accelerate revenue growth. Comviva’s solutions are deployed by over 130 mobile service providers and financial institutions in over 95 countries and enrich the lives of over two billion people to deliver a better future. For more information, please visit www.mahindracomviva.com

About Number Theory

Number Theory brings AI to enterprises through its Enterprise AI platform and data science capabilities to help its customers accelerate innovation and grow revenue. Number Theory achieves the data to business value journey in matter of weeks at massive data scale by putting its enterprise data hub, data science platform, and prebuilt application. Its research, build and collaboration hub ensures that data assets once creates be readily available across enterprise further accelerates the data science adoption and pace of innovation. For more information, please visit www.numbertheory.ai